Shipping policy

Thank you for shopping with InnaDerm. We’re committed to providing you with fast, reliable, and transparent shipping worldwide. Please review our shipping policy below for full clarity on how and when your order will arrive.

🕒 Order Cut-Off Time

Cut-off time: 12:00 AM (Midnight, local time)

Orders placed after this time will be processed the next business day.

🔄 Processing Time

Orders are processed within 1 to 3 business days (Monday–Friday).

Orders are not processed or shipped on weekends or public holidays.

🚚 Shipping Time

Once processed, estimated delivery takes 5 to 10 business days, depending on your location.

Shipping times may vary due to location-specific conditions, customs clearance, or unforeseen delays (e.g., weather or courier disruptions).

Please note: Customs duties or import taxes, if applicable in your country, are not covered by InnaDerm and may be charged upon delivery.

📦 Tracking Your Order

All orders include tracking at no extra cost.

You will receive a shipping confirmation email with a tracking number once your order has been shipped.

You can use this tracking number to monitor the status of your delivery at any time.

❓ Need Help?

For any questions or concerns regarding your order, our customer service team is here to assist you.

📧Contact us at: support@innaderm.com